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Journal Article

Knowledge Communication Problems between Experts and Decision Makers: an Overview and Classification  pp291-300

Martin J. Eppler

© Aug 2007 Volume 5 Issue 3, Editor: Charles Despres, pp257 - 347

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Abstract

In this article we examine the difficulties of knowledge communication among experts and decision makers. We begin by outlining where and how the communication of expertise from specialists to managers is crucial. We then review theoretical constructs that highlight knowledge transfer problems among experts and decision makers. On the basis of this review and using the results from six focus groups and thirty interviews with engineers and managers, we categorise these transfer challenges into five major groups. We distinguish among expert‑ and manager‑caused problems, reciprocal problems, problems due to the interaction situation and problems caused by the organisational context. These categories can be used to guide research on the micro‑aspects of knowledge transfer. Managers can use these problem categories to identify and reduce knowledge transfer barriers in their interaction with specialists.

 

Keywords: Knowledge transfer, knowledge communication, expert, decision making, knowledge media, knowledge dialogues

 

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Journal Article

The Entropic Knowledge Dynamics as a Driving Force of the Decision‑Making Process  pp1-12

Constantin Bratianu, Elena-Mădălina Vătămănescu

© Mar 2018 Volume 16 Issue 1, Editor: John Dumay, pp1 - 72

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Abstract

The entropic knowledge dynamics departs from the iceberg metaphor used for the explicit and tacit knowledge by introducing the energy metaphor, which leads to the multifield theory of organizational knowledge. According to this theory, there are three fundamental fields of knowledge: rational, emotional, and spiritual. Each of these fields transforms continuously into another field, creating a synergy effect which impacts the decision making process. In this front, the purpose of this paper is to describe the new entropic dynamics approach and to investigate its impact on the decision‑making process by using quantitative research methods. Experts in a workshop debated on the role played by each field of knowledge and the entropic dynamics on decision making. Then, a questionnaire has been developed containing 30 questions structured on two levels of complexity. The first level contains questions addressing the role played by each of the three forms of knowledge on decision making while the second level contains questions addressing the way knowledge dynamics impacts decision making. Since we are interested in the generic phenomena of decision making and the role played by knowledge dynamics, we invited students in management and business administration from two important universities in Romania to participate in the questionnaire‑based survey during January and February 2017. Finally, 399 valid questionnaires were retrieved. This research demonstrates that students attach the highest importance to the Entropic Knowledge Dynamics, thus, identifying knowledge transformations and interactions as the most prominent factor. The entropic knowledge dynamics shows up as a driving force of the decision‑making process. As the findings also indicated, there are no statistically significant differences among the cohorts of students in terms of gender and education level; nevertheless, setting the faculty year as criterion brings forward novel insights in that three out of the four considered knowledge dimensions displayed meaningful differences.

 

Keywords: rational knowledge, emotional knowledge, spiritual knowledge, knowledge dynamics, decision making, multifield theory of organizational knowledge

 

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Journal Article

An IC‑based Conceptual Framework for Developing Organizational Decision Making Capability  pp209-216

Christine van Winkelen, Jane McKenzie

© Jul 2010 Volume 8 Issue 2, ECIC 2010, Editor: Constantin Bratianu, pp181 - 266

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Abstract

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Keywords: decision making, knowledge management, intellectual capital, dynamic capabilities

 

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Journal Issue

Volume 5 Issue 3 / Jul 2007  pp257‑347

Editor: Charles Despres

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Keywords: architectures for knowledge management systems, business school, case based reasoning, communities of practice, customer relationship management, decision making, discovery query, expert, failure factors, frames, fuzzy logic, Heidegger, info-culture, info-structure, infrastructure, knowledge acquisition, knowledge adaptation, knowledge communication, knowledge dialogues, knowledge dissemination, knowledge generation, knowledge management practices, knowledge management systems, knowledge media, knowledge representation, knowledge transfer, knowledge utilization, knowledgebase, learning organization, ontology, organizational knowledge, popper, predicate logic, production rule, propositional logic, ranking semantic relations, relation robustness, relationship search, semantic associations search, semantic nets, semantic web, social capital, structuration theory, success factors of KM, validation

 

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Journal Issue

Volume 5 Issue 4 / Dec 2007  pp347‑550

Editor: Charles Despres

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Keywords: architectures for knowledge management systems, business school, case based reasoning, communities of practice, customer relationship management, decision making, discovery query, expert, failure factors, frames, fuzzy logic, Heidegger, info-culture, info-structure, infrastructure, knowledge acquisition, knowledge adaptation, knowledge communication, knowledge dialogues, knowledge dissemination, knowledge generation, knowledge management practices, knowledge management systems, knowledge media, knowledge representation, knowledge transfer, knowledge utilization, knowledgebase, learning organization, ontology, organizational knowledge, popper, predicate logic, production rule, propositional logic, ranking semantic relations, relation robustness, relationship search, semantic associations search, semantic nets, semantic web, social capital, structuration theory, success factors of KM, validation

 

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Journal Issue

Volume 6 Issue 1 / Jul 2008  pp1‑74

Editor: Charles Despres

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Keywords: architectures for knowledge management systems, business school, case based reasoning, communities of practice, customer relationship management, decision making, discovery query, expert, failure factors, frames, fuzzy logic, Heidegger, info-culture, info-structure, infrastructure, knowledge acquisition, knowledge adaptation, knowledge communication, knowledge dialogues, knowledge dissemination, knowledge generation, knowledge management practices, knowledge management systems, knowledge media, knowledge representation, knowledge transfer, knowledge utilization, knowledgebase, learning organization, ontology, organizational knowledge, popper, predicate logic, production rule, propositional logic, ranking semantic relations, relation robustness, relationship search, semantic associations search, semantic nets, semantic web, social capital, structuration theory, success factors of KM, validation

 

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Journal Issue

Volume 16 Issue 1 / Mar 2018  pp1‑72

Editor: John Dumay

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Editorial

 

Keywords: rational knowledge, emotional knowledge, spiritual knowledge, knowledge dynamics, decision making, multifield theory of organizational knowledge, culture, information sharing, integrative negotiation, knowledge, negotiation meeting, mutually beneficial agreement, psychological capital, strategy, trust, Facebook, Knowledge Sharing, Trust, Academic Performance, Perceived Reciprocal Benefit, knowledge management, big data, intelligence, learning organizations, intelligent learning ecosystem, teams, knowledge management & organisational learning, MDGs and SDGs, Pakistan, lady health workers, a bottom-up approach, sustainable development

 

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