The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

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Journal Article

The Concept of Knowledge in KM: a Relational Model  pp145-154

Colin Reilly

© Apr 2009 Volume 7 Issue 1, ECKM 2008, Editor: Roy Williams, pp1 - 198

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Abstract

This paper reports progress in research into the applicability of the knowledge management (KM) paradigm to third sector organizations. Case studies and an action research project are described. Although KM techniques are in use, resource priorities, program funding, and dispersed authority inhibit KM in these organizations. There is little intentional consideration of the relationships between the values held by these organizations and the data gathered from experience. A relational knowledge domain model is proposed that shows how knowledge is derived from observing real or imagined universes, is stored in knowledge artifacts, and is operated on by natural and designed processes to realise future states of the universe being observed. This model is intended to promote a more holistic approach to knowledge and its management in values driven organizations but can be applied in any organization or community of practice.

 

Keywords: knowledge, organizational knowledge, knowledge management frameworks, nonprofit organizations, third sector organizations, case study, action research

 

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Journal Article

The Entropic Knowledge Dynamics as a Driving Force of the Decision‑Making Process  pp1-12

Constantin Bratianu, Elena-Mădălina Vătămănescu

© Mar 2018 Volume 16 Issue 1, Editor: John Dumay, pp1 - 72

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Abstract

The entropic knowledge dynamics departs from the iceberg metaphor used for the explicit and tacit knowledge by introducing the energy metaphor, which leads to the multifield theory of organizational knowledge. According to this theory, there are three fundamental fields of knowledge: rational, emotional, and spiritual. Each of these fields transforms continuously into another field, creating a synergy effect which impacts the decision making process. In this front, the purpose of this paper is to describe the new entropic dynamics approach and to investigate its impact on the decision‑making process by using quantitative research methods. Experts in a workshop debated on the role played by each field of knowledge and the entropic dynamics on decision making. Then, a questionnaire has been developed containing 30 questions structured on two levels of complexity. The first level contains questions addressing the role played by each of the three forms of knowledge on decision making while the second level contains questions addressing the way knowledge dynamics impacts decision making. Since we are interested in the generic phenomena of decision making and the role played by knowledge dynamics, we invited students in management and business administration from two important universities in Romania to participate in the questionnaire‑based survey during January and February 2017. Finally, 399 valid questionnaires were retrieved. This research demonstrates that students attach the highest importance to the Entropic Knowledge Dynamics, thus, identifying knowledge transformations and interactions as the most prominent factor. The entropic knowledge dynamics shows up as a driving force of the decision‑making process. As the findings also indicated, there are no statistically significant differences among the cohorts of students in terms of gender and education level; nevertheless, setting the faculty year as criterion brings forward novel insights in that three out of the four considered knowledge dimensions displayed meaningful differences.

 

Keywords: rational knowledge, emotional knowledge, spiritual knowledge, knowledge dynamics, decision making, multifield theory of organizational knowledge

 

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Journal Article

Evaluating Interorganizational Knowledge Management: The Concept of IKM Orientation v  pp118-130

Agnès Lancini

© Aug 2015 Volume 13 Issue 2, Editor: Ken Grant, pp101 - 171

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Abstract

Abstract: For about 20 years, organisations have to work with more and more partners through networks, supply chains and other virtual structures, in volatile or just unstable environments. Networked organisational settings underline the need of managing knowledge across boundaries. The literature calls for more theoretical and empirical work to define what IKM is and examine its implementation. This paper responds to that call and investigates how to define and evaluate Interorganizational Knowledge Mana gement (IKM), or the degree to which firms in the supply chain (or other interorganizational settings) demonstrate systematic implementation of IKM. To define IKM, we propose a theoretical framework drawing on the knowledge‑based view, the relational theories and the capacity lens. The theoretical contribution of this work shows that IKM is more than a simple extension of the level of analysis; it is a new concept with unique definition, theoretical frames, and objectives. To evaluate IKM, we study th e concept of IKM orientation. Based on an extensive literature review, this study conceptualizes IKM orientation as six interconnecting elements: frequency of exchanges of information and knowledge; nature of the exchanged information and knowledge; inter ‑organizational activities supported; IT infrastructure; scope, direction and strength of collaborative exchanges; and KM processes supported. Specifically, we provide a case study of a network of franchised convenience stores, to illustrate the several d imensions that comprise the measure of IKM orientation. This study could help managers to identify the IKM orientation in their firms, and the dimensions that need to be improved. Some implications of, perspectives on, and limits of IKM evaluation researc h and practice are discussed.

 

Keywords: Keywords: Interorganizational Knowledge Management, evaluation, IKM Orientation, Supply-Chain, boundaries

 

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Journal Issue

Volume 5 Issue 3 / Jul 2007  pp257‑347

Editor: Charles Despres

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Keywords: architectures for knowledge management systems, business school, case based reasoning, communities of practice, customer relationship management, decision making, discovery query, expert, failure factors, frames, fuzzy logic, Heidegger, info-culture, info-structure, infrastructure, knowledge acquisition, knowledge adaptation, knowledge communication, knowledge dialogues, knowledge dissemination, knowledge generation, knowledge management practices, knowledge management systems, knowledge media, knowledge representation, knowledge transfer, knowledge utilization, knowledgebase, learning organization, ontology, organizational knowledge, popper, predicate logic, production rule, propositional logic, ranking semantic relations, relation robustness, relationship search, semantic associations search, semantic nets, semantic web, social capital, structuration theory, success factors of KM, validation

 

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Journal Issue

Volume 5 Issue 4 / Dec 2007  pp347‑550

Editor: Charles Despres

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Keywords: architectures for knowledge management systems, business school, case based reasoning, communities of practice, customer relationship management, decision making, discovery query, expert, failure factors, frames, fuzzy logic, Heidegger, info-culture, info-structure, infrastructure, knowledge acquisition, knowledge adaptation, knowledge communication, knowledge dialogues, knowledge dissemination, knowledge generation, knowledge management practices, knowledge management systems, knowledge media, knowledge representation, knowledge transfer, knowledge utilization, knowledgebase, learning organization, ontology, organizational knowledge, popper, predicate logic, production rule, propositional logic, ranking semantic relations, relation robustness, relationship search, semantic associations search, semantic nets, semantic web, social capital, structuration theory, success factors of KM, validation

 

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Journal Issue

Volume 6 Issue 1 / Jul 2008  pp1‑74

Editor: Charles Despres

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Keywords: architectures for knowledge management systems, business school, case based reasoning, communities of practice, customer relationship management, decision making, discovery query, expert, failure factors, frames, fuzzy logic, Heidegger, info-culture, info-structure, infrastructure, knowledge acquisition, knowledge adaptation, knowledge communication, knowledge dialogues, knowledge dissemination, knowledge generation, knowledge management practices, knowledge management systems, knowledge media, knowledge representation, knowledge transfer, knowledge utilization, knowledgebase, learning organization, ontology, organizational knowledge, popper, predicate logic, production rule, propositional logic, ranking semantic relations, relation robustness, relationship search, semantic associations search, semantic nets, semantic web, social capital, structuration theory, success factors of KM, validation

 

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Journal Issue

Volume 16 Issue 1 / Mar 2018  pp1‑72

Editor: John Dumay

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Editorial

 

Keywords: rational knowledge, emotional knowledge, spiritual knowledge, knowledge dynamics, decision making, multifield theory of organizational knowledge, culture, information sharing, integrative negotiation, knowledge, negotiation meeting, mutually beneficial agreement, psychological capital, strategy, trust, Facebook, Knowledge Sharing, Trust, Academic Performance, Perceived Reciprocal Benefit, knowledge management, big data, intelligence, learning organizations, intelligent learning ecosystem, teams, knowledge management & organisational learning, MDGs and SDGs, Pakistan, lady health workers, a bottom-up approach, sustainable development

 

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