The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

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Information about the European Conference on Knowledge Management (ECKM) is available here.

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Journal Issue
Volume 10 Issue 2, ICICKM 2011 / Mar 2012  pp110‑207

Editor: Vincent Ribière

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Knowledge Management Practices and Healthcare Delivery: A Contingency Framework  pp110‑120

Prantik Bordoloi, Nazrul Islam

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Exploring the Role of Boundary Spanning in Distributed Networks of Knowledge  pp121‑130

Eli Hustad, Aurilla Aurelie Bechina

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The Potential of Neuro‑Linguistic Programming in Human Capital Development  pp131‑141

Eric Kong

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How to Characterize Professional Gestures to Operate Tacit Know‑How Transfer?  pp142‑153

Sophie Le Bellu, Benoit Le Blanc

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A Study on the Influence of Intellectual Capital and Intellectual Capital Complementarity on Global Initiatives  pp154‑163

Ya-Hui Ling

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A Knowledge Management System for Exchanging and Creating Knowledge in Organic Farming  pp164‑183

Vincent Soulignac, Jean-Louis Ermine, Jean-Luc Paris, Olivier Devise, Jean-Pierre Chanet

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Five grounded Principles for Developing Knowledge Management Systems  pp184‑195

Mark Woodman, Aboubakr Zade

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The practice of developing knowledge management systems in organizations is hindered by a lack of research into (a) what is a knowledge management system, (b) how to develop a knowledge management system in practice, and (c) what role (if any) information technology should play in supporting a knowledge management system. Hence the use of ad hoc, proprietary approaches by practitioners. This paper addresses this gap in research and in practice by presenting five principles from a set of 12 that that emerged through a grounded theory study of the practice of developing knowledge management systems in organizations. The paper focuses on how each of the principles (i) emerged from, and was validated in, evidence collected from developing knowledge management systems, (ii) is connected to related work in the literature, and (iii) informs the practice of developing knowledge management systems. The principles have fundamental implications for the practice and research of developing knowledge management systems in an organizational context. In practice, the principles offer practitioners useful insights into developing knowledge management systems in a way that delivers value to organizations. In research, the principles address several problematic aspects of the literature, particularly concerning divergence, fragmentation and inconsistencies in definitions for knowledge management systems, the purpose for developing knowledge management systems and the role of IT in supporting knowledge management systems. Furthermore, the paper helps distinguish between information systems, which are often used in knowledge management and knowledge management systems whose characteristics, according to the principles presented are very different. 


Keywords: knowledge management, knowledge management systems, knowledge management systems development, communities of practice


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A Qualitative Analysis of Knowledge Transfer in Global Supply Chains: Case of Thai Distributer of Imported Products  pp196‑206

Lugkana Worasinchai, Farhad Daneshgar

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Effective Online Teaching ‑ A book review  pp207‑207

Dan Remenyi

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