The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

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Journal Issue
Volume 7 Issue 4, ECIC 2009 / Jul 2009  pp397‑534

Editor: Christiaan Stam, Daan Andriessen

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In Search of Alternative Metaphors for Knowledge; Inspiration from Symbolism  pp397‑404

Daniel Andriessen, Marien Van Den Boom

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Pictures of Knowledge Management, Developing a Method for Analysing Knowledge Metaphors in Visuals  pp405‑414

Daniel Andriessen, Eja Kliphuis, Jane McKenzie, Christine van Winkelen

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The Frontier of Linearity in the Intellectual Capital Metaphor  pp415‑424

Constantin Bratianu

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IC—based Inter‑industry Variety in Serbia  pp425‑436

Sladjana Cabrilo

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The Meaning of Intangible Assets: New Insights into External Company Succession in SMEs  pp437‑446

Susanne Durst, Stefan Gueldenberg

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Identifying a Suitable Approach for Measuring and Managing Public Service Productivity  pp447‑458

Aki Jääskeläinen

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How to Conduct the Audit of Intellectual Capital in Polish Tourism Business?  pp459‑468

El bieta Maria Kot

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Measuring the Impacts of an IC Development Service: the Case of the Pietari Business Campus  pp469‑480

Paula Kujansivu, Antti Lönnqvist

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Business Model Evolution in IA IC Support Centres and the Role of Market‑Making  pp481‑488

Iain Russell

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Intellectual Capital of the European Union 2008: Measuring the Lisbon Strategy for Growth and Jobs  pp489‑500

Christiaan Stam, Daan Andriessen

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The Impact of Welfare State Development on Social Trust Formation: an Empirical Investigation  pp501‑508

Larysa Tamilina

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Social trust is shaped by many society‑level as well as individual‑level factors. One of the determinants highly debated in literature is the welfare state which reflects the level of state intervention in organizing individuals' welfare. Theoretical as well as empirical studies are in their vast majority controversial with respect to the kind of effects welfare state may have on social trust formation. However, all of them have one element in common — they measure welfare state development through social spending. The main objective of this research consists of demonstrating that in order to precisely estimate this impact, it is necessary to introduce a new operationalization for welfare state development which would reflect the outcomes rather than the process of the state intervention into individuals' arrangements. The latter can be obtained by decomposing Esping‑Andersen's welfare regime typology and directly evaluating the effects of decommodification and stratification on social trust indexes. This hypothesis is checked based on a cross‑sectional analysis for a set of 18 OECD countries while using multi‑level modelling as the main research method. The individual‑level analysis demonstrates that de‑ commodification enhances trust formation. The aggregated‑level analysis allows for explaining that this positive effect of decommodification on social trust mainly goes through reduction of income inequality which is the key aim of social policies. Moreover, the analysis demonstrates that the quality of public institutions, in general, and welfare institutions, in particular, conducts essential influence on the level of trust in the societies. Besides decommodification, the form of social stratification was found to matter for social trust. Preserving existing class structure inherent to conservative welfare regime type influences negatively institutional trust, but positively interpersonal trust. Stigmatizing approach apt to liberal welfare state erodes interpersonal trust, but boosts institutional trust. Finally, socialism's universal approach leads to crowding‑in effects in both forms of social trust. 


Keywords: trust, welfare states, decommodification, stratification, crowding-out


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Using Scenarios to Explore the Potential for Shifts in the Relative Priority of Human, Structural and Relational Capital in Generating Value  pp509‑516

Christine van Winkelen, Jane McKenzie

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Applying Intellectual Capital Process Model for Creating a Defensive Protection System to Local Traditional Knowledge: the Case of Mea‑hiya Community  pp517‑534

Pitipong Yodmongkon, Nopasit Chakpitak

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